| Matt,
I'm with you 100% . . . I was merely concerned about the manner and motive. Also, it appeared that a hidden agenda was there, too. I have a strong gut feeling that the main idea was to tell the people WE WON't DO BUSINESS. It is hard for me to believe that anyone would write off doing business just because of one cigar or a dress.
Intuitively, I feel there was more to it than what was being told. What if the product or service was both critical and unique? If there were no suitable supply alternatives, do you think anybody would call up people to raise hell? I don't think so.
Anybody seen Napoleon? I thought I felt his spirit.
Ken
> Matt W. wrote:
> Hi Ken,
>
>I agree with you ... to a point. There are certainly more productive & personally satisfying ways to use your time & energy than spreading negativity. The descision had already been made to not do business with the companies, why spend more time letting it eat at you? Only negative can come from it...
>
> BUT.....
>
> As the business owner and/or sales manager, wouldn't you want to know if one of your reps is not/did not portray the customer satisfaction level & company image you've been building for the last 25 years.
>
> Who eats the time, effort, and cost of digging up the lead in the first place. If your rep is not a good match with your market don't you NEED to know.
>
> Preferably, before your market dries up and you are baffled as to why...
>I'd surely want to know....
>
> Regards,
>
> Matt Walsh
Private Reply to Rebecca & Ken Aspinwall (new win) |
