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Apr 16, 2004 8:16 pm		Ken Making people fight vs. Drawing them out to express opinions
Sue T.		Very nicely worded ... Yes, the other party has to feel safe and sometimes we must be the listeners and understand before we can ask to be understood. This is 100% right on the money. > Rebecca & Ken Aspinwall wrote: > Sue, > >If the subject is already in denial, they will fight about whatever. If we fight them back, they will get very defensive. > >Draw them out. Let them feel safe and the right stuff will begin to flow. > >Ken > Private Reply to Sue T. (new win)

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