Karen Stafford
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I do own up to it, even if it really wasn't my own (see my reply to Althea). It still often causes conflict, but in the case of what happened before, I didn't lose anything but money and sleep. No customers.
So, one of my business goals is to be careful when I select companies to outsource to, to cut down on this conflict. AND, being careful myself to prevent any possible mistakes that could cause conflict.
I think it would be to prevent ANY possible situation that could cause conflict in any capacity.
> Eric Sohn wrote:
> Has anyone else had Karen's experience? How did you deal with it?
>Karen -
>What kind of result would you like? For example, is it to prevent conflict, to "win" at conflicts more, to be more assertive... or ?
>Also, correct me if I'm wrong, but the owning up to mistakes is part of the conflict issue, isn't it? If you notice a mistake before being confronted, do you own up to it? If not, what do you do?
>Coach Eric
>
>> Karen Stafford wrote:
>> For me, it's handling conflict or owning up to a business mistake. Actually, I do own up to them, but I still have trouble doing it, and walking away thinking "What did I learn from this?" instead of "Oh, you stupid idiot, you're life's ruined":-)Part of that comes from working on organization. Sometimes, though, the conflict is through no fault of my own, and I had trouble being assertive enough to stand up for myself, so I'd like to improve on my documentation to back myself up. Private Reply to Karen Stafford (new win) |
